Privacy Policy

Last Updated: September 10, 2025

Splendor Cleaning Services Corp (“we”, “our”, or “company”) values the privacy and security of our clients’ information. This Privacy Policy explains how we collect, use, store, and protect the personal data provided by users of our services and website.

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1. Information We Collect

When you contact us or book our services, we may collect:

• Full name

• Phone number

• Email address

• Service address

• Additional details such as property square footage

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2. How We Collect Information

We may collect information through:

• Phone calls

• SMS messages, WhatsApp, or similar messaging apps

• Emails

• Contact forms on our website

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3. How We Use Information

The information collected is used solely to:

• Schedule and deliver cleaning services

• Communicate about quotes, inquiries, or service updates

• Send promotions, updates, and customer support

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4. SMS & Messaging Compliance

By providing your phone number, you consent to receive SMS or calls from us for service-related communications, including appointment confirmations, reminders, and limited promotional offers.

• Opt-In Consent: You must provide explicit consent before receiving SMS.

• Opt-Out Option: You may opt out at any time by replying STOP to any SMS message. After opting out, you will no longer receive SMS except where legally required.

• Help Option: For assistance, reply HELP to any SMS.

• Message Frequency: Message frequency may vary depending on services booked.

• Carrier Disclaimer: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

• Compliance: All SMS practices follow the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and CTIA Messaging Principles.

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5. Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

• When required by law

• To securely process payments

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6. Data Storage & Security

We apply industry-standard security measures (encryption, restricted access) to protect your data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection.

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7. Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience. These technologies do not collect personal information beyond what you voluntarily provide.

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8. Your Rights

You have the right to:

• Request access to your personal data

• Correct inaccurate information

• Request deletion of your data from our system

To exercise these rights, contact us at contact@splendorcleaningservicesfl.com.

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9. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect or store data from minors.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised “Last Updated” date.

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11. Contact

Splendor Cleaning Services Corp
704 SE 8th TER, Cape Coral, FL 33990